Who We Are: YourSourceNews Contributors

Alan Wolf is Editor of YourSource magazine and chief contributor to YourSourceNews.com (YSN). A Senior Communications Specialist for AVB Inc., he joined the merchandising organization in 2019 after covering the appliance industry and consumer tech retail for 20 years at This Week in Consumer Electronics (TWICE).
Contact: Alan.Wolf@AVB.net


Andy Kriege is General Manager of Communications for AVB Inc. and serves as Publisher of YourSource magazine. A regular contributor to YourSourceNews.com (YSN), he joined the retail merchandising and marketing organization in 2015 after operating his own publishing business for 27 years.
Contact: Andy.Kriege@BrandSource.com

Dori Easterson is the Director of Communications and Branding Operations at AVB Inc., where she designs, coordinates and writes for YourSource magazine and contributes to YourSourceNews.com (YSN). She helped launchYourSource in 2015.
Contact: communications@avb.net

Rich Lindblom is a past principal of Advanced Maytag Home Appliance Center, a family business founded 64 years ago in Schaumburg, Ill. After working at and eventually leading the company for more than four decades, he and his brother Bud sold the operation and formally stepped down in November 2020. A former member of the Maytag Council, Lindblom  is now sharing his 40-plus years of hard-won retail experience with fellow BrandSource members in a regularly appearing column for YourSourceNews.

Contact: EGVRich@gmail.com

Gordon Hecht is Senior Regional Manager/Strategic Retail Group at Serta Simmons Bedding and a featured columnist for YourSource magazine and YourSourceNews.com (YSN).
Contact: GHecht@SertaSimmons.com

Joe Higgins is the former National Sales Director at Whirlpool Corp. where he spent 35 years, and before that was an Account Manager at General Electric. He is currently a conference speaker who has addressed companies and conventions across the country on such topics as leadership, corporate culture, the U.S. economy and customer service.
Contact: @Q4QwithJoe (Twitter)

Lyn Falk is President and Founder of Retailworks Inc., an award-winning branding, design, display and consulting firm specializing in retail, corporate and hospitality spaces. A  registered interior designer, BrandSource guest speaker, and contributor to AVB’s showroom Makeover Manual, Falk has devoted over 35 years to teaching and helping retailers and business professionals build healthy, purposeful and productive spaces that move hearts, minds and merchandise.

Contact: LFalk@Retailworksinc.com

Paul MacDonald is a BrandSource service consultant and past president of the UASA who ran his own 38-tech service business. He currently heads the Expert Service Program, which helps servicers manage their operations more efficiently and profitably.

Contact: Paul.M.MacDonald@gmail.com.

Lauren Urbanek is Director of Marketing – Key Accounts at AVB Marketing and a YourSourceNews.com (YSN) columnist. Prior to joining AVB in 2019 she served as a Global Account Executive for MeringCarson Holdings, a full-service marketing and advertising firm.
Contact: Lauren.Urbanek@AVB.net

William Glade is the Director of SEO and Analytics for AVB Marketing and a columnist of YourSourceNews.com (YSN). He previously served as Junior Market Insight Analyst for ad agency Saatchi & Saatchi.
Contact: William.Glade@AVB.net

Mark Baird is Creative Director/Video at AVB Marketing, where he writes, directs and edits video content and contributes how-to marketing articles for YourSource magazine and YourSourceNews.com (YSN).
Contact: Mark.Baird@AVB.net

Dennis Shields is Executive Director of the TRIB Group, a buying cooperative for rent-to-own retailers, and contributes columns for YourSource magazine and YourSourceNews.com (YSN).
Contact: Dennis@TribGroup.com

Daniel Abramson is a lecturer, business coach and consultant. He is Founder and President of StaffDynamics, which helps mid-size companies increase productivity by fusing talent, analysis, strategy and execution.
Contact: Daniel@staffdynamics.biz

Chad Evans is Vice President of Merchandising at AVB/BrandSource, which he joined in 2008. Before that he served as Merchandising Manager at Liddiard Home Furnishings and before that was an Electronics Buyer for Boulevard Home Furnishings.
Contact: Chad.Evans@BrandSource.com

Todd Hall is President of BrandSource member Duerden’s Appliance in Bountiful, Utah, and has written for YourSourceNews.com (YSN).
Contact: https://www.linkedin.com/in/todd-hall-69599216/

Jarred Roy is Vice President for BrandSource, the buying group cooperative and unit of AVB Inc. Prior to joining BrandSource in 2018 he served as LG Electronics’ Western Region Senior Sales Director and National Account Director/Best Buy, and before that held senior Marketing Manager posts at Pella Windows & Doors and Whirlpool Corp.
Contact: Jarred.Roy@BrandSource.com

Stephen Paczkowski is a Buyer/Channel Manager at Expert Warehouse, the tech distribution arm of YSN publisher AVB Inc. Prior to rejoining EW in 2018, Paczkowski was a Senior Sales Manager Operations for Shanghai Optics and Director of Client Management for OnBase Consulting.
Contact: Steve.Paczkowski@Expert-Warehouse.com

John White is the Chief Marketing Officer (CMO) of AVB Inc., where he leads the organization’s digital marketing efforts. Prior to joining AVB in 2004, he served as a Market Manager at Maytag for 10 years.
Contact: https://www.linkedin.com/in/john-white-bbb00b2/

Dave Workman is President/CEO of AVB affiliate ProSource, the nation’s largest A/V retail and custom integration buying co-operative. Prior to that he served as CEO of Ultimate Electronics, a multi-regional big-box tech chain, and was President of Audio King, an 11-store retailer based in Minneapolis that was acquired by Ultimate.
Contact: https://www.linkedin.com/in/workmandave/

Sam Abdelnour is a 40-year veteran of Whirlpool Corp., where he led retail and builder channel sales and launched the company’s “Real Whirled” sales training program and Winner’s Circle Sales Competition. A fixture at BrandSource Conventions and Summits, he received the group’s Lifetime Achievement Award upon his retirement in 2018.


Chris Swift is the Director of Digital Strategy at AVB Marketing, the marketing and e-commerce arm of BrandSource parent AVB Inc. He joined the buying organization in 2018 as a Digital Marketing Manager following stints with the Wildlife Heritage Foundation and San Francisco Bay Gourmet Coffee, and after founding his own e-commerce startup, 5HourCFO.

Contact: Chris.Swift@AVB.net

Elizabeth Round is a mom, a Cubs fan and the Marketing Manager at Village Home Stores, a BrandSource appliance and home improvement dealer based in Geneseo, Ill. Elizabeth also writes and hosts the Village Home Show, a local TV program promoting the store, and in her spare time co-hosts Let Them Eat Cheescake: A Golden Girls Podcast.
Contact: Elizabeth@villagehomestores.com

J.R. Zirkelbach is a business development specialist at New Leaf Service Contracts and a 30-year veteran of retail and retail services. J.R. implements New Leaf-administered extended service programs at BrandSource dealer locations, which helps members provide exceptional service to their customers, create earnings opportunities for their salespeople, and increase their overall profitability.

Sam Brown is “Professor of Appliance Repair Mastery” at BrandSource partner MasterSamuraiTech.com (MST), an online training academy for appliance repair personnel, and administrator of its sister tech support site, Appliantology.org. For more information, email Sam at samuraitechhelp@gmail.com or call (603) 290-5516.

Janice Salmon is the founder and CEO of JustPressOne, a business process outsourcing company and AVB partner that provides claims administration services for independent service companies and self-servicing dealers in the home appliance industry. For more information visit JustPressOne.com.