Featured Service

Code Red

January 3, 2023March 8, 2023 Janice Salmon Just Press One, warranty

What does your claim rejection message really mean?

Featured Group

Warranty Business Turns a New Leaf

December 23, 2022December 22, 2022 YSN Staff Convention 2022, New Leaf, warranty

New Leaf Service Contracts is all about working with independent dealers

Uncategorized

Correcting Warranty Claims Can Be a Nightmare

November 28, 2022November 28, 2022 Janice Salmon JustPressOne, service, ServiceSource, warranty, warranty claims

Here’s some helpful advice to make it less harrowing

Education Featured

The Golden Thread

October 28, 2022October 26, 2022 J.R. Zirkelbach education, service contracts, warranty

Service contracts can help cultivate customer loyalty

Service Uncategorized

Careful How You Word a Warranty Repair

August 25, 2022August 25, 2022 Janice Salmon JustPressOne, ServiceSource, warranty

The ‘service performed’ description can put the kibosh on a claim

Zapped:The Energy Department is proposing stricter new efficiency standards on refrigerators and washers that will likely cause repercussions for appliance makers. Utility Dive

Boxed In: Best Buy plans to close 20 to 30 of its big-box stores and open 10 additional outlet locations amid a projected 3% to 6% sales decline this year. Retail Dive

The Tipping Point: Parent, trade and consumer safety groups are mounting a letter-writing campaign urging the Consumer Product Safety Commission (CPSC) to adopt a revised safety standard for clothing storage units that is more readily enforceable than the agency’s own proposed rules. Home News Now

Back to the Grind: More Americans ages 25 to 54 jumped into the labor force last month, giving companies more workers to choose from and taking some pressure off wage growth. The Wall Street Journal