Service

Get to Know Drop-In Inverters

May 30, 2023June 1, 2023 Sam Brown Master Samurai Tech, MST, ServiceSource

They may very well replace PWM inverters in some applications

Service

Dispatches from the Service Front

May 30, 2023June 1, 2023 Paul MacDonald 0 Comments Master Samurai Tech, MST, ServiceSource

Asurion pulls the plug; top tips from servicers; ServiceSource Thursdays

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Dealing with Bad Specs While Troubleshooting

April 4, 2023April 25, 2023 Sam Brown Master Samurai Tech, ServiceSource

Skip the manual and go straight to the source

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Creating a Problem Statement

March 1, 2023March 3, 2023 Sam Brown Master Samurai Tech, ServiceSource

Never depend on the customer’s diagnosis

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Diagnostic Modes: What They Can Do and How to Use Them

February 1, 2023February 1, 2023 Sam Brown Diagnostics, Master Samurai Tech, MST, ServiceSource

Sometimes error codes can be in error

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Sealed System Basics: The Three S’s

January 3, 2023January 5, 2023 Sam Brown Master Samurai Tech, service, ServiceSource

Saturation, subcooling and superheat are the foundation of all sealed system troubleshooting

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Master Samurai Tech’s Big Three Troubleshooting Secrets

October 5, 2022October 5, 2022 Sam Brown Master Samurai Tech, ServiceSource

Even in the digital age, the ‘old-school’ approaches still apply

What Goes Up: Following several quarters of accelerated sales, home goods bellwether Conn’s, with over 170 stores across 15 states, said a 13% decline in furniture and mattress revenue and a 25% decline in appliance sell-through contributed to an operating loss of $20 million within its retail segment for the three months ended April 30. Conns Inc.

Short Circuited: Best Buy’s sales and profits continued to deteriorate in the first quarter amid what the company described as an electronics recession, although it anticipates a rebound later this year or in 2024. StarTribune

If You Can’t Beat ’Em: Amazon said its independent sellers — which include ProSource members Abt Electronics, Walts TV and World Wide Stereo — collectively sold more than 4.1 billion products through its site last year, averaging more than $230,000 in sales. Amazon Small Business Empowerment Report