HFA Goes to Washington
Trade group plans spring sit-downs with furniture dealers, federal legislators
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Imports Expected to Rise Through Mid-Summer
There’s nowhere to go but up following an exceptionally weak February
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Why Referral Bonuses Work
Five good reasons to start a referral program at your store
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BrandSource to Offer Service Management Certification at Summit
ServiceSource’s Institute of Service Management will fill an industry void
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Climbing the Corporate Ladder
Wells Fargo VP Caroline Rivera sounds off on life, leashes and Women in Business
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The New Year in Home Furnishings
What FTS members can expect in 2023
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Hands-On vs. ‘Brains-On’ Training
Service superiority requires both
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Correcting Warranty Claims Can Be a Nightmare
Here’s some helpful advice to make it less harrowing
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FTS Provides Lay of the Land with Pre-Holiday Town Hall
Brings insights and advice to BrandSource’s home furnishings members
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‘Dog Days of BrandSource’ Has a Winner
Following a careful tabulation of the votes (drumroll please) … Cash is King!
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BrandSource Honors Dealers of the Year
Class of 2022 inducted at Convention cavalcade
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ProSource Members Win Best of Show at CEDIA
Admit One was a darling of the awards judges
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They’re Coming for Your Service Business
By Paul MacDonald, Expert Service Program There have been many attempts over the years at creating national service networks, some
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Mega Group Names Former Lowe’s, Walmart Exec as CEO
Chris West to head AVB’s Canadian affiliate effective next month
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BrandSource Members Brace for Hurricane Ian
Some 18 dealers, 33 stores face the brunt of the storm
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Zeglin’s Makes a Move
Buys a building and moves its legacy store amidst the pandemic
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Careful How You Word a Warranty Repair
The ‘service performed’ description can put the kibosh on a claim
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Your Partner in Parts
It pays to build a solid relationship with your parts distributor
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Check Those References!
Ask these questions to ensure better hires.
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An Electric Pig in Every Kitchen
The humble beginnings of the garbage disposal, an appliance we all take for granted
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