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Appliance Featured Uncategorized 

An Electric Pig in Every Kitchen

June 30, 2022July 1, 2022 Andy Kriege

The humble beginnings of the garbage disposal, an appliance we all take for granted

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Reasons Why an Employee Referral Program May be Your Best Recruiting Tool

June 8, 2022June 8, 2022 Daniel Abramson

Boost productivity and shorten the hiring process by turning to your existing employees By Daniel Abramson, HRSource Do you offer

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Best Practices for Service Claims

June 2, 2022June 2, 2022 Janice Salmon

Do your appliance service claims get rejected because “no parts were verified by distributor?”

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Recruiting Benchmark Data for 2022

June 2, 2022June 2, 2022 YSN Contributor

One of the biggest challenges of running a business is attracting and hiring the right people. That’s why BrandSource has partnered with CareerPlug, the No. 1 hiring software used by more than 15,000 businesses, to help make hiring and developing the right people easier.

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3 Essential Tips for CSRs

June 2, 2022June 2, 2022 Sam Brown

Keys to excellence: Do your homework and know the basics

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The Cost of a Truck Roll Is More Than You Think

June 2, 2022June 2, 2022 Paul MacDonald

Take everything into account when calculating expense

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How to File a ‘Recall’ Warranty Service Claim

April 6, 2022May 5, 2022 Janice Salmon

Following the proper procedures can save you time, money and headaches

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The Importance of Timely Claims Filing

May 5, 2022May 5, 2022 Janice Salmon

Better mind the calendar if you plan on getting paid

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An Introduction to R600 and Lokring

May 4, 2022May 5, 2022 Sam Brown

We’ve all been hearing about R600 refrigerant for years now, and the reality is that it’s no longer an innovation in household refrigeration; it’s the new standard.

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EEPs: What They Are and How to Use Them

April 6, 2022May 5, 2022 Sam Brown

No disassembly required when you make the EEP connection

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Searching for Technicians

May 5, 2022May 5, 2022 Paul MacDonald

Finding technicians in today’s job market is like finding a needle in a haystack.

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BrandSource Service Committee Selects New Chairperson

May 4, 2022May 4, 2022 Alan Wolf

AVB has been actively supporting independent servicing dealers since its inception more than half a century ago.

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Coming Next Month…

April 13, 2022April 13, 2022 YSN Contributor

The secrets to successful hiring revealed!

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‘I Can’t Find Technicians!’

April 6, 2022April 7, 2022 Paul MacDonald

They’re out there; it just takes some digging

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Help Wanted!

January 12, 2022January 12, 2022 Daniel Abramson

I’m not going to bore you with how hard it is to find people out there with 12 million open jobs and an unemployment rate of 3.9 percent.

Instead, here are some practical recruitment strategies for you to employ…

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Uncategorized 

Why You Need an Employee Referral Program in 2022

December 8, 2021December 9, 2021 Daniel Abramson

Think about it: If a friend recommends a product or new restaurant to you, you’d probably be inclined to try it, right?

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The Importance of Workflows to Your Service Operation

December 1, 2021December 1, 2021 Paul MacDonald

I’ve been writing a lot about how efficiency and profits go hand in hand; that efficiency in a service department is measured by the average number of technician hours billed each day, also often referred to as first call completes.

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Uncategorized 

Do More, Make More with Commissioned Technicians

December 1, 2021December 1, 2021 Paul MacDonald

Hourly pay is a typical remuneration model in the appliance repair industry. It is also an inefficient model that lacks incentive for technicians to work efficiently.

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You are providing a valuable service.
Uncategorized 

Professional Pricing for Professional Service

December 1, 2021December 1, 2021 YSN Contributor

Are you charging what your service is worth?

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2021 is almost over.
Uncategorized 

Year-End Procedures for Business Management Systems

December 1, 2021December 1, 2021 YSN Contributor

is also fiscal year-end.  If your financial year-end is Dec. 31, then you will be combining calendar year-end functions with fiscal year-end routines, but they really should be thought of independently.

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News Briefs

Bedding Bust: Top 10 mattress maker Corsicana Mattress Co. has filed for voluntary Chapter 11 bankruptcy protection to streamline the business and prepare for a possible sale, while promising uninterrupted service to customers. Furniture Today

Sayonara: Japanese tech and appliance vendor Sharp Electronics will adopt English as the company’s official language next year to support a renewed push into global markets. Nikkei Asia

Dawn of the Dead: Amazon is developing technology that will allow its Alexa virtual assistant to speak in the voice of deceased family and friends. CNET

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YourSource News is the news and information platform of BrandSource, the leading merchandising organization for independent appliance, home furnishings and consumer tech dealers. Its parent company, AVB, is a $24 billion member-driven co-op that provides merchandising, financing and, through its AVB Marketing arm, digital marketing services to over 5,000 independent dealers in the U.S. and Canada. BrandSource’s sister divisions and affiliates include ProSource (consumer tech and custom integration); TRIB Group (rent-to-own); Mega Group (Canada); and HFA Buying Source, serving home furnishings dealers nationwide.

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Business is more complex than ever, but tracking your customer interactions shouldn’t be! The HUB allows you to meet all of your e-commerce demands and more! Ask your BrandSource rep about it!
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Business is more complex than ever, but tracking your customer interactions shouldn’t be! The HUB allows you to meet all of your e-commerce demands and more! Ask your BrandSource rep about it!
3 weeks ago
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1/9
The Great Plains region meeting in Omaha, NE has kicked off strong! A fun reception, presentations by Jarred Roy and even celebrating Rodney Mathias’ birthday are just a few things this well attended meeting has enjoyed! 

Pictured L to R: Great Plains RM Brian Lawrence, Logan Tuxhorn of Olliff Boeve Furniture, Bill Canham of Canham Maytag, Rodney Mathis, BrandSource Member Relations, Jarred Roy, BrandSource VP of Sales, and Titon Rudra from LG.
The Great Plains region meeting in Omaha, NE has kicked off strong! A fun reception, presentations by Jarred Roy and even celebrating Rodney Mathias’ birthday are just a few things this well attended meeting has enjoyed! 

Pictured L to R: Great Plains RM Brian Lawrence, Logan Tuxhorn of Olliff Boeve Furniture, Bill Canham of Canham Maytag, Rodney Mathis, BrandSource Member Relations, Jarred Roy, BrandSource VP of Sales, and Titon Rudra from LG.
The Great Plains region meeting in Omaha, NE has kicked off strong! A fun reception, presentations by Jarred Roy and even celebrating Rodney Mathias’ birthday are just a few things this well attended meeting has enjoyed! 

Pictured L to R: Great Plains RM Brian Lawrence, Logan Tuxhorn of Olliff Boeve Furniture, Bill Canham of Canham Maytag, Rodney Mathis, BrandSource Member Relations, Jarred Roy, BrandSource VP of Sales, and Titon Rudra from LG.
The Great Plains region meeting in Omaha, NE has kicked off strong! A fun reception, presentations by Jarred Roy and even celebrating Rodney Mathias’ birthday are just a few things this well attended meeting has enjoyed! 

Pictured L to R: Great Plains RM Brian Lawrence, Logan Tuxhorn of Olliff Boeve Furniture, Bill Canham of Canham Maytag, Rodney Mathis, BrandSource Member Relations, Jarred Roy, BrandSource VP of Sales, and Titon Rudra from LG.
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The Great Plains region meeting in Omaha, NE has kicked off strong! A fun reception, presentations by Jarred Roy and even celebrating Rodney Mathias’ birthday are just a few things this well attended meeting has enjoyed! Pictured L to R: Great Plains RM Brian Lawrence, Logan Tuxhorn of Olliff Boeve Furniture, Bill Canham of Canham Maytag, Rodney Mathis, BrandSource Member Relations, Jarred Roy, BrandSource VP of Sales, and Titon Rudra from LG.
1 month ago
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2/9
Furniture Technology Source is set up and ready at the Southern California Furniture & Accessory Market in Long Beach, California! #FurnitureTechnologySource
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Furniture Technology Source is set up and ready at the Southern California Furniture & Accessory Market in Long Beach, California! #FurnitureTechnologySource
2 months ago
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3/9
Happy Mother's Day to all the wonderful mothers in our BrandSource family!
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Happy Mother's Day to all the wonderful mothers in our BrandSource family!
2 months ago
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4/9
Good times at the BrandSource North Central Region Meeting in Duluth, MN! Lots of action at the Duckpin tonight, including Meg Bellrichard giving it her best shot!
Good times at the BrandSource North Central Region Meeting in Duluth, MN! Lots of action at the Duckpin tonight, including Meg Bellrichard giving it her best shot!
Good times at the BrandSource North Central Region Meeting in Duluth, MN! Lots of action at the Duckpin tonight, including Meg Bellrichard giving it her best shot!
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Good times at the BrandSource North Central Region Meeting in Duluth, MN! Lots of action at the Duckpin tonight, including Meg Bellrichard giving it her best shot!
2 months ago
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5/9
A good time was had by all during the Young Professionals event at Minus5 Ice Bar last night, sponsored by Serta! @brandsourceyp
A good time was had by all during the Young Professionals event at Minus5 Ice Bar last night, sponsored by Serta! @brandsourceyp
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A good time was had by all during the Young Professionals event at Minus5 Ice Bar last night, sponsored by Serta! @brandsourceyp
4 months ago
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6/9
That’s a wrap for the 2022 Summit! Alan and Allyssa sat down with AVB Vp of Events and Customer Experience Jennifer Baldwin for some closing thoughts! #OwnIt22
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That’s a wrap for the 2022 Summit! Alan and Allyssa sat down with AVB Vp of Events and Customer Experience Jennifer Baldwin for some closing thoughts! #OwnIt22
4 months ago
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7/9
Check out YSN’s Tuesday Recap with the A Team! #OwnIt22
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Check out YSN’s Tuesday Recap with the A Team! #OwnIt22
4 months ago
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8/9
Jim Ristow's State Of The Union was inspiring and information as always with a very forward looking perspective. Here's YSN's recap! #OwnIt22
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Jim Ristow's State Of The Union was inspiring and information as always with a very forward looking perspective. Here's YSN's recap! #OwnIt22
4 months ago
View on Instagram |
9/9
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