ServiceSource Sets a Busy Summit
Attention BrandSource servicers attending the AVB 2025 Summit: mark your calendars for Monday, March 24 and Tuesday, March 25 and block out plenty of time.
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Service
Get Service-Certified at ISM 2025
Are you ready to empower your service business for lasting success? Are you facing profitability challenges in your operations? Want to explore new opportunities and elevate your service operations to unprecedented heights?
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ASTI Offers BrandSource Discount
AVB service partner United Appliance Servicers Association (UASA) is offering a $50 registration discount to all BrandSource members attending its Annual Service Training Institute (ASTI) in January.
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The Vision Thing
Business owners must set clear and attainable goals for their employees if they wish to build a successful operation.
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Right to Repair 2025
The Right to Repair movement is gaining significant momentum in the U.S. and abroad.
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Why Servicers Need Brand-Specific Training
An Electrolux session at ServiceSource’s debut Factory Technical Training Camp. … and industry stakeholders are filling the void By Paul
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The Right to Repair Movement
The Right to Repair movement, which would give consumers and independent servicers equal access to manufacturers’ repair manuals and tools, is gaining momentum in legislatures across the country.
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Keep it Clean
A residential oven’s self-clean feature can actually damage the product and should only be used occasionally, if at all.
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AI Comes to Appliance Repair
Increase efficiency, lower costs and elevate the customer experience
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Taking the Lead
How to generate service leads through social media
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An Introduction to Right to Repair
Servicers need unfettered access to parts, tools and docs
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Supercharging the Warranty Claims Process
JPO’s ClaimWorks platform brings AI enhancements to warranty repairs
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A Uniform Approach to Appliance Service
The importance of professionalism and branding in your service department
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Factory Training Returns for BrandSource Service Techs
Factory Training Camp’s back in session this fall
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Samsung Cares About BrandSource’s Servicers
Samsung Care is promising better communication with, and support of, BrandSource’s servicing members.
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Modernizing the Appliance Warranty Claims Process
An urgent call to action for the service industry
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The Do’s and Don’ts of Text Messaging Consent
Be sure to get your customers’ consent when communicating via text messaging or you may wind up getting identified as spam.
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Service Show Provides Pre-Registration Discount
The Professional Service Association (PSA), an AVB service partner, is offering a pre-registration discount of $50 for its 2024 fall convention.
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Warranty Woes
A Potential Solution
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Every Breath You Take
New drug-screening technologies are a game changer for servicers
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