AI Comes to Appliance Repair
Increase efficiency, lower costs and elevate the customer experience
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Service
Taking the Lead
How to generate service leads through social media
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An Introduction to Right to Repair
Servicers need unfettered access to parts, tools and docs
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Supercharging the Warranty Claims Process
JPO’s ClaimWorks platform brings AI enhancements to warranty repairs
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A Uniform Approach to Appliance Service
The importance of professionalism and branding in your service department
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Factory Training Returns for BrandSource Service Techs
Factory Training Camp’s back in session this fall
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Samsung Cares About BrandSource’s Servicers
Samsung Care is promising better communication with, and support of, BrandSource’s servicing members.
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Modernizing the Appliance Warranty Claims Process
An urgent call to action for the service industry
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The Do’s and Don’ts of Text Messaging Consent
Be sure to get your customers’ consent when communicating via text messaging or you may wind up getting identified as spam.
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Service Show Provides Pre-Registration Discount
The Professional Service Association (PSA), an AVB service partner, is offering a pre-registration discount of $50 for its 2024 fall convention.
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Warranty Woes
A Potential Solution
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Every Breath You Take
New drug-screening technologies are a game changer for servicers
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AVB Servicers Earn Their Stripes … Online
ISM’s sophomore contingent hails virtual masterclass
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Shift Your Profits into High Gear
Understand the true cost of a truck roll
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Elevating Professionalism with the ServiceSource Apparel Program
Apparel can boost the image and credibility of your staff
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Life’s Good … When You Get Paid
How to process an LG warranty Claim
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Take Charge, Servicers!
Complete the ServiceSource Manufacturer’s Warranty Scorecard today
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Schematic vs. Written Directions
Which should you trust?
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Leveraging Social Media Advertising
Digital marketing is equally effective for your service department
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Coaching for the Win
How to lead your team to success
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