AVB Marketing Plans Big Reveal on June 29
Mark your calendars for Tuesday, June 29, when AVB Marketing will showcase its latest online initiatives at its second-ever MarTech Full Stack showcase.
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Group
Why ProSource Members Dominate the Integration Business
Each year, CEPro, the leading publication for the custom integration (CI) channel, publishes the CE Pro 100, its ranking of the top 100 system integrators.
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Canada’s Mega Group Managing Well, Thank You!
BrandSource’s Canadian affiliate Mega Group has been recognized as a Platinum Club Member of Canada’s Best Managed Companies program for its 14th consecutive year.
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Convention Sneak Peek: Tuning Up for Nashville
Now that registration has gone live for BrandSource’s August 21-24 Convention in Nashville, one could almost taste the barbeque and hear the strains of a slide guitar.
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Calling All Service Dealers!
We’ve got two important notices for BrandSource’s servicing dealers. One pertains to Summit; the other, a show of support for two fellow members.
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Service Session: Turn that Frown Upside Down!
The Summit service seminar “Successfully Dealing with Angry Customers and Turning Them into Your Biggest Fans,” presented by BrandSource partner United Appliance Services Association (UASA), was like a master class in how to contend with unhappy shoppers.
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PSA Convention Rates Reduced for BrandSource Members
The Professional Service Association (PSA) will hold its 2021 convention this November in Las Vegas and is offering BrandSource members a reduced rate to attend.
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BrandSource Servicers Take Top UASA Honors
Two of BrandSource’s own — Louisiana’s Northeast Appliance Sales & Service and Village Home Stores in Genesco, Ill. — have copped top honors in the Most Professional Servicers (MPS) competition, held each year by the United Appliance Servicers Association (UASA).
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Whirlpool’s Online Service Classes Now in Session
Class is back in session for Whirlpool’s ServiceMatters University, a quarterly series of online training modules for Whirlpool Authorized servicers.
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Frank’s Appliance Still Having Fun at 60
Frank’s Appliance Center and Sleep Source has been serving the needs of customers in and around the towns of Bradley and Manteno, Ill., since 1961.
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BrandSource Back On Site For August Convention
AVB/BrandSource will resume its calendar of on-site national shows beginning this August with the 2021 Convention.
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How BrandSource Dealers Beat the COVID Blues
For many if not most BrandSource members, the 13-month-long pandemic has sapped some degree of employee morale.
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Gateway to Success: How to Achieve Payment Parity with National Retailers
As shoppers shift to online stores in record numbers, convenience — even more than price — can make all the difference between closing a sale and losing one.
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BrandSource Sets Service Town Hall for May 5
Whether you’re a BrandSource member or not, do yourself a favor and set aside an hour of your time to take part in a special Service Town Hall Meeting.
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An Open Letter for Frustrated Furniture Customers
Contending with impatient customers has become commonplace in today’s inventory-constrained environment.
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BrandSource Dealer Takes on Lowe’s … And Wins
In a modern-day version of David vs. Goliath and a major win for Illinois independents, a BrandSource dealer challenged five big-box chains in court and won his first round last month, against Lowe’s.
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Website Merchandising Gets Even Easier with ‘LINQ 2.0’
BrandSource members have lauded LINQ, AVB’s online merchandising portal, which has become an essential tool for e-tail and no doubt contributed to the group’s better-than 800 percent increase in online transactions last year.
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In Case You Missed It: How to Access the Furniture Channel
For the first time at a BrandSource Summit, the group presented an extensive, furniture-focused educational track exclusively for home furnishings members called Furniture Channel.
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Behind the Scenes at Summit 21
All the months of planning have led to this day: the first day of Summit 21. Normally I would be waking up in a room at some grand hotel in a faraway location. But in times such as these, arising to change is the name of the game.
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The End of the Road for Independent Furniture Stores? We Beg to Differ
The headline on Pam Danziger’s Forbes piece makes it sound like it’s all over for independent home furnishings stores, or that it will be over soon enough: “Independent Home Furnishings Retailers Are Losing. Only the Big and Virtual Will Survive.”
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