Ol’ Lonely Contest to Be Featured at the Convention
We all remember Ol’ Lonely, the Maytag repair man who had little to do – except snap pictures with thousands of retailers over the past 50 years!
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Events
Convention 2021 to Spotlight Furniture and Service
BrandSource will be waving the flag for home furnishings and appliance repair at next month’s Convention 2021 in Nashville.
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Double Trouble: Ole CD Returns with a Partner in Rhyme
BrandSource’s favorite late-night huckster, Ole CD, is back and burning up the Internet.
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Calling All Service Dealers!
We’ve got two important notices for BrandSource’s servicing dealers. One pertains to Summit; the other, a show of support for two fellow members.
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Service Session: Turn that Frown Upside Down!
The Summit service seminar “Successfully Dealing with Angry Customers and Turning Them into Your Biggest Fans,” presented by BrandSource partner United Appliance Services Association (UASA), was like a master class in how to contend with unhappy shoppers.
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BrandSource’s First-Ever National Service Town Hall Tackles Tough Issues
I don’t think anyone knew quite what to expect out of BrandSource’s first ever National Service Town Hall Meeting this week, but by all measures it proved to be a rousing success.
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BrandSource Back On Site For August Convention
AVB/BrandSource will resume its calendar of on-site national shows beginning this August with the 2021 Convention.
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CES, CEDIA Planning On-Site Shows
Two of the tech industry’s largest and most influential trade shows are resuming on-site formats beginning this summer.
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BrandSource Sets Service Town Hall for May 5
Whether you’re a BrandSource member or not, do yourself a favor and set aside an hour of your time to take part in a special Service Town Hall Meeting.
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In Case You Missed It: How to Access the Furniture Channel
For the first time at a BrandSource Summit, the group presented an extensive, furniture-focused educational track exclusively for home furnishings members called Furniture Channel.
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Behind the Scenes at Summit 21
All the months of planning have led to this day: the first day of Summit 21. Normally I would be waking up in a room at some grand hotel in a faraway location. But in times such as these, arising to change is the name of the game.
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Let’s Put on a (Virtual) Show: AVB’s Jennifer Baldwin on Staging Immersive Events
Last summer marked the industry’s first major foray into online trade events with BrandSource’s 2020 Virtual Convention. AVB’s Senior Leadership Team made the tough call early on in the interest of attendee safety as the pandemic continued to grip the nation, and it was up to the AVB Events team, led by Customer Experience GM Jennifer Baldwin, to make it happen.
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Summit 21 in the Rearview Mirror
Having been a BrandSource member for about 15 years and having attended at least one Convention or Summit annually (usually both), it’s safe to say that I know what I like and don’t like in a buying group show.
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Summit Session: Why I’ll Take ‘The’ Over ‘A’ Every Time
Ryan is a best-selling author and Emmy Award-winning journalist who specializes in helping people learn how to communicate and connect with their customers and team members.
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Summit Session: Are You Fully Staffed?
According to Eric Chester the answer is always no. After all, who couldn’t use another fantastic employee on their team?
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Summit Session: Boost Your Sales with These Brain Hacks
One of Summit’s most fascinating educational sessions harkened back to the classroom with its focus on neuroscience.
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BrandSource Harnesses the Power of Home Furnishings Dealers with Furniture Technology Source
Furniture dealers have an exclusive new source for news, business tools and peer support at BrandSource — Furniture Technology Source (FTS).
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AVB’s Evans: Back Orders Easing as BrandSource Sustains Share Gains
In his Summit 21 merchandising address, AVB’s merchandising VP Chad Evans had good news for inventory-lean dealers: relief is on the way.
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Leather Italia’s Mike Campbell Gives Independents a Leg Up on Inventory
Mike Campbell, president/CEO of Leather Italia USA, sat down with AVB’s director of home furnishings merchandising Seth Weisblatt to help kick off the Furniture Channel education track at this week’s Summit 21.
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