Earlier this week I shared a column espousing the amazing power of positivity.  But there is an even more powerful force out there, and that is negativity. 

Earlier this year I shared some thoughts about staying positive in these unprecedented times, but I’ve been preaching about the power of positive thinking long before that. I have always believed that your attitude has a lot to do with your success in life, or lack thereof. 

Facebook blew it off the map. You probably have a Blackberry sitting in a drawer next to a jar of pennies, and a box of video cassettes you can’t bear to toss out.

This past week I was honored to have my hotel room upgraded to the Chicken Little Suite. You may remember him, the fowl who thought the sky was falling.

Focal points are amazing tools that can affect how your customers travel through your store and help create that ever-important emotional engagement during the shopping experience.

t last month’s BrandSource Convention in Nashville, AVB’s merchandising chief Chad Evans said something during one of his presentations that really struck a chord with me.

The old “Help Wanted” section of the newspaper has been inconsequential for many years now.  Social media, especially LinkedIn, is the home of many “now hiring” posts.

Pearl Elementary School, most of it didn’t affect me.  Yet I still carry the lessons from one dramatic event that school year into my business career.

I think we all kind of find ourselves in uncharted waters right now.

There was a time when the country’s biggest-selling magazine was a pocket-sized digest called TV Guide.

Working the business calendar in our retail world is like running a marathon or playing double overtime in the Super Bowl.

As crucial as first impressions are, so too are last impressions.

Studies show that a customer forms an impression about your store within the first seven seconds of walking through the front door. And those seven seconds may well determine whether or not you make a sale.

There’s an old story about the difference in the way a sober person and an intoxicated person uses a lamp post:  Sober people use them for illumination and intoxicated people use them for support.

Do you look ahead to the future and wonder what will become of your business when you’re ready to retire?

We all hope for the Perfect Day in retail. Spacious shops with reasonable rents, smokin’ hot high profit merchandise and an engaging sales staff ready to sell to a steady flow of wealthy and credit-worthy shoppers.