With a Cherry on Top
When I was a schoolkid, “Pretty please, with a cherry on top” made any ask a little sweeter. But it’s pretty much gone today.
Read moreWhen I was a schoolkid, “Pretty please, with a cherry on top” made any ask a little sweeter. But it’s pretty much gone today.
Read moreIn the digital age, the value of a memorable in-store customer experience can’t be overstated.
Read moreMany elements factor into profitability for retailers, and sometimes they’re not immediately obvious.
Read moreHow important is the way your customers feel when they step into your store? Much more, as it turns out, than you might think.
Read moreIt’s getting more difficult these days to tell if news stories are coming from The Wall Street Journal, your local Picayune or the National Enquirer
Read moreLast week’s Consumer Price Index (CPI) came in at 2.5%, down 0.4% from July and the lowest level we have seen since early 2021.
Read moreIn the fulfillment business, the experience of the delivery seems to matter just as much as the delivered item itself.
Read moreFriends and readers often ask me, “Isn’t exhausting to travel weekly for business?” I usually tell them it’s one of my favorite parts of the job. I get to see cities and towns and tiny burgs. Nothing beats meeting people where they live.
Read moreIn today’s rapidly changing market, staying informed about the latest trends in home goods including appliances, furniture, mattresses and electronics is crucial for dealers, vendors and savvy consumers alike.
Read moreAfter purchasing the company from their dad, Steve’s Appliances’ third-generation owners felt it was time for a change.
Read morePrepare your business in advance for any unforeseen circumstances that could cripple operations.
Read moreIt appears, based on the second-quarter GDP, that the economy is headed for a soft landing and will soon be ready for a much-anticipated rate cut.
Read moreLast week I cited four of the Seven Deadly Sins of Retail, any of which can lead to missed opportunities for growth, profit and comfort.
Read moreWhen times get tougher and competition grows fiercer, the temptation to cut prices can become overwhelming. Customers always want a deal, don’t they?
Read moreThe housing market has exposed a severe divide in America as fewer and fewer consumers can afford to purchase their own homes.
Read moreThe retail business may seem simple and easy to your shoppers, neighbors and even some of your employees, but those of us with long-term involvement know it’s hard!
Read moreRestaurants have regular diners. Airlines have frequent fliers. Jimmy Buffett had his Parrot Heads. And of course Taylor has her Swifties.
Read moreLast week I wrote about the reluctance many dealers face when thinking about adding or changing to a new point-of-sale (POS) system.
Read moreA string of several unrelated topics can be quite impactful. Back in 1971 Norwegian sound engineer Eirik Wangberg connected several short unfinished songs. In an era of three-minute tunes, Wangberg produced a 4 ¾-minute medley that shot to No. 1 on the U.S. charts. The song still plays on radios today.
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