Minnesota BrandSource member Daugherty Appliance Sales & Service was featured on a local TV news segment this week regarding brisk refrigeration demand amid the COVID outbreak.

The times they certainly are a-changin’ and so too are BrandSource members, who are turning to digital platforms to assist their customers during the coronavirus outbreak.

Moderno Appliance in Lawrence, Mass., is no stranger to disasters.

Product warranties and the high margins they provide play an important role in retail. Indeed, attachment sales of these highly profitable products have often made the difference between red and black ink for big-box chains.

With many members’ showrooms either closed or limiting hours and traffic, websites in general and live chat in particular have become crucial conduits to the consumer.

L.H. Brubaker Appliances & Water Treatment is a family-owned appliance chain in Eastern Pennsylvania with three stores and 67 employees, and owner Don Frank Sr. takes the health and safety of his staff and customers very seriously.

Urner’s, the 101-year-old BrandSource dealer in Bakersfield, Calif., reopened two of its three locations on May 1.

Mark Wayman left Martinsville, Ind., in the 1980s to pursue a career teaching music. He never dreamed that his journey would come full circle and that he would be back running the family business selling furniture and appliances in the town he grew up in.

BrandSource member Ken’s Appliance and Mattress in Grand Island, Neb., conducted a National Nurse’s Day giveaway that culminated this week with the winners announced in a drawing on Facebook Live.