Supercharging the Warranty Claims Process
JPO’s ClaimWorks platform brings AI enhancements to warranty repairs
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Author: Janice Salmon
Rules for Warranty Reimbursement
How to file extended service contract claims
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Life’s Good … When You Get Paid
How to process an LG warranty Claim
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Do You Know the Service Warranty Period?
It can vary widely by job source
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When ‘Paid’ Status is Only Partial
Validate your parts credit for complete payment
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Question the Rejection
It’s your money, fight for it!
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Manual Claims Filing. Really?
Not all brands are digital ready
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A Correct Purchase Date is Critical for Warranty Repairs
Get it wrong and your claim will be rejected
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When Warranty Claims Don’t Clear
It pays to question rejections
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All About Authorizations
It helps to know the particulars of payment overrides
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Tag, You’re It
Why you should always take a photo of the product tag
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Correcting Warranty Claims Can Be a Nightmare
Here’s some helpful advice to make it less harrowing
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Outsource Your Customer Service Concerns
JustPressOne now provides servicers with remote CSR support
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Careful How You Word a Warranty Repair
The ‘service performed’ description can put the kibosh on a claim
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The Secret to Coding Warranty Claims
It takes the right mindset to do warranty claims accurately
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Best Practices for Service Claims
Do your appliance service claims get rejected because “no parts were verified by distributor?”
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The Importance of Timely Claims Filing
Better mind the calendar if you plan on getting paid
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How to File a ‘Recall’ Warranty Service Claim
Following the proper procedures can save you time, money and headaches
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The Purchase Date
The most important field in a warranty claim is the purchase date.
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