Tag, You’re It
Why you should always take a photo of the product tag
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Author: Janice Salmon
Correcting Warranty Claims Can Be a Nightmare
Here’s some helpful advice to make it less harrowing
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Outsource Your Customer Service Concerns
JustPressOne now provides servicers with remote CSR support
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Careful How You Word a Warranty Repair
The ‘service performed’ description can put the kibosh on a claim
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The Secret to Coding Warranty Claims
It takes the right mindset to do warranty claims accurately
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Best Practices for Service Claims
Do your appliance service claims get rejected because “no parts were verified by distributor?”
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The Importance of Timely Claims Filing
Better mind the calendar if you plan on getting paid
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How to File a ‘Recall’ Warranty Service Claim
Following the proper procedures can save you time, money and headaches
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The Purchase Date
The most important field in a warranty claim is the purchase date.
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PPV’s Got a Hold on Me
Better follow the Parts Purchase Verification procedure if you want to get paid.
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JustPressOne Partners with BrandSource for Discounted Support Services
JustPressOne is a business process outsourcing company that provides front and back office administrative support for independent service companies and self-servicing dealers in the home appliance industry.
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