JPO’s ClaimWorks platform brings AI enhancements to warranty repairs
By Janice Salmon, ClaimWorks
ClaimWorks, developed by BrandSource partner JustPressOne (JPO), is both an AI machine learning software solution and a business services offering for warranty, extended warranty and home warranty claims processing used to virtually eliminate all common errors.
Further, ClaimWorks includes all brand requirements for each claim data field to automatically identify and correct certain errors. If additional errors are discovered, our highly experienced claims agents make the necessary changes on behalf of our clients.
JustPressOne developed and uses ClaimWorks to process thousands of claims for major appliance clients, including service companies, manufacturers, distributors and third-party administrators.
Why Consider ClaimWorks for Your Business?
ClaimWorks works to reduce your anxiety! Among its many features, the platform:
- Drives claims processing efficiency and continuous improvement, thereby reducing administration time and providing more time to perform other tasks
- Results in fewer unpaid claims
- Provides computerized pre-validation of claims checking for common errors and incorrect information before submission to the processing location, including the ServicePower and ServiceBench portals
- Provides a full audit trail on all changes made to claims
- Provides automatic claims forwarding to the appropriate processor
- Allows for manual data entry and email of claims when required
- Sends reminders on claims where action is required before the submission date expiration
- Provides near instant notifications on claims requiring correction.
For more information and to schedule a discussion around your specific claims processing needs, call JustPressOne at (877) 311-6602 and be sure to visit our websites at JustPressOne.com and ClaimWorks.ai.
Janice Salmon is the founder of JustPressOne, an AVB partner that provides claims administration services for independent appliance dealers and servicers, and is CFO of its AI offshoot, ClaimWorks.ai.
