Speed Queen Tops in Reliability: Consumer Reports

Laundry pairs rated ‘excellent’ by the product testing publication

By Alan Wolf, YSN

BrandSource vendor partner Speed Queen has retained its crown as the most reliable brand in appliances.

The Wisconsin-based laundry manufacturer has once again topped the Consumer Reports (CR) charts in the publication’s annual Appliance Brand Reliability Rankings. Now in its fourth year, the report rates 29 white-goods brands on how well their newest models can be expected to hold up after five years of use, but doesn’t evaluate their performance.

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The results are based on a survey of CR subscribers who collectively purchased some 670,000 new refrigerators, ranges, cooktops, wall ovens, washers and dryers between 2011 and 2021. The rankings represent an average of the ratings for each of the company’s product categories, and the data is statistically adjusted to account for different configurations that — like top freezer and French-door fridges, respectively — are known to be either more or less reliable.

Speed Queen aced the assessment with an average predicted reliability score of 88 out of 100 points, based on the “excellent” ratings it received for its washers and dryers. LG is next in line, scoring a 76, followed by Roper, 74; Sub-Zero/Wolf, 71; and LG’s Signature Kitchen Suite (SKS), 70.

Rounding out the top ten are Miele, 69; Thermador, 68; and GE, 67; with Bosch and first timer Beko tied at 66 each.

Ripon, Wis.-based Speed Queen was established 1908 and has since evolved into Alliance Laundry Systems, a world leader in commercial laundry products that are also available for the home.

Consumer Reports, formerly Consumers Union (CU), is an 86-year-old American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education and consumer advocacy.