Parts and service manager Cheryl Bettin behind the counter at Canham Maytag
Seventeen-year staffer receives YSN’s HighFive employee excellence award
By Andy Kriege, YSN
Cheryl Bettin was named a 2022 Exceptional Employee-HighFive winner by AVB/BrandSource and YSN.
The announcement was made at the group’s Summit 2022 meeting and product expo, held last month in Las Vegas.
Bettin, who serves as both the parts and service manager at Canham Maytag Home Appliance in Norfolk, Neb., was one of five industry employees selected from across the U.S. and Canada to be honored with an inaugural HighFive award. Winners were chosen from nominations submitted from throughout the industry, including retailers, manufacturers and suppliers.
This year’s recipients were selected for their exceptional ability to go above and beyond the call of duty. These are the staffers who do the heavy lifting behind the scenes, with little or no fanfare and deserve a collective “high five” from their peers.
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Bettin was nominated by Canham’s owner Bill Canham, who praised her for her dedication to her work throughout the 17 years that he has owned the store.
“Cheryl is the heart and soul of our business; we would be lost without her,” Canham said. “When I purchased this business, Cheryl was the number one asset I acquired. She is so humble; she is the last person that would seek this kind of attention, but there is nobody in this industry that is more deserving.”
Bettin started out in the industry in the 1980s at Sears, handling the store’s appliance parts and service operation. Her knowledge is so extensive that service techs and other dealers often seek her advice on head-scratching questions that she can usually answer off the top of her head.
Canham added that Bettin is also the ultimate team player. “She keeps the trucks stocked every day and is known to step up and sell an appliance or defuse a customer issue at any given moment,” he said. “She also covers for me seamlessly when I am away from the business.”
It is for devoted employees like Cheryl Bettin that YSN’s HighFive Awards program was created. So a well-earned congratulations to you Cheryl, as we raise our collective arms in a high-five salute!
BrandSource, a unit of YSN publisher AVB Inc., is a nationwide buying group for independent appliance, mattress, furniture, and CE dealers.