Fullerton Appliance Center is approaching its 100th year in business.
Service remains the foundation for this Dealer of the Year
By YSN Staff
Not many businesses last more than a handful of years in this come-and-go economy, but Fullerton Appliance Center of Erie, Pa., has clearly bucked the trend.
The company, chosen by the Tri-State Region as its BrandSource Dealer of the Year, traces its beginnings back to 1924, when founder Bill Fullerton left Erie County Maytag to launch a service business. His company, Fullerton Appliance, would later add factory-fresh appliances to its offerings and was acquired decades later by employee Chet Griswold.
Griswold kept the Fullerton name, which was synonymous with treating customers right and giving them a fair deal. In 1981 the company opened a second location, in Meadville, Pa., and by the 1990s Griswold’s sons Rick and Dave assumed the family business.
More recently, Dave’s son Scott has become an integral part of the operation and was on hand at the BrandSource Convention in Nashville to accept the company’s Dealer of the Year honors.
“We are known as the experts in our area for good reason — we’ve been doing it for almost 100 years,” Scott said. “Technologies have changed but our commitment to outstanding service for our customers has not.”
The BrandSource Dealer of the Year awards are presented annually to select members who have shown their continued support of BrandSource and its direct suppliers. Dealers of the Year must demonstrate that support by attending regional meetings as well as national events such as the Convention and BrandSource Summit.
Honorees are selected by the membership within each of the organization’s 14 Regions, and are saluted for their commitment to excellence in the retail industry and for their service to their communities and fellow BrandSource dealers.
A well-deserved congratulations to the entire team at Fullerton’s for your longevity and Dealer of the Year honors.
BrandSource, a unit of YSN publisher AVB Inc., is a nationwide buying group for independent appliance, furniture, mattress, and CE dealers.