BrandSource partner Allstate/SquareTrade has so far copped six industry accolades this year.

By Alan Wolf, YSN

As the father of two iPhone-toting sons, I am well acquainted with BrandSource partner Allstate and its SquareTrade protection plans for mobile phones and more.

Thanks to my kids’ “exuberance” (i.e., clumsiness), I can personally attest to the great customer service the company has provided more times than I, and certainly Allstate, care to remember.

Related: SquareTrade Service Continues Through COVID

But don’t take my word for it: Validation of SquareTrade/Allstate Protection Plans has come in droves this year from a host of third-party experts surely more objective than me. The following accolades, accumulated through the third quarter of 2021, underscore the high level of service the company has brought to BrandSource dealers and their customers.

Among the honors:

  • The 2021 Stevie International Sales & Customer Service Awards: Customer Service Department of the Year/All Other Industries, Bronze Award
  • The 2021 Stevie American Business Awards: Customer Service Team of the Year, Bronze Award
  • The 2021 Business Intelligence Group Awards: Organization of the Year, Insurance
  • The 2021 Titan Awards for Customer Service: Contact Center of the Year
  • The 2021 Titan Awards for Customer Service: Insurance
  • The 2021 TWICE VIP Award: Services/Extended Warranty

So, congratulations Allstate. Thank you for supporting BrandSource with your high-margin programs and renown customer service … and for cracking the code on kids’ cracked screens.

Alan Wolf is editor of YourSource magazine, produced quarterly by BrandSource parent and YSN publisher AVB Inc.

Upcoming Events